Refund policy

Return & Refund Policy

Our Commitment
We want you to be 100% satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

• You can request a return within 14 days of receiving your product.

• To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days, using the original payment method.

Exchanges

• We currently do not offer direct exchanges. If you want a different product, please return your original order for a refund and place a new order.

Shipping

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Need Help?
If you have any questions about returns or refunds, please contact us at pureleyshop@gmail.com.